Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (812) 941-5126 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Yes. All of our appliances, whether new in box or scratch and dent, have a 1 year manufacturers warranty. We also have extended warranties available for an additional cost.

Yes. We have 5 year extended warranties available (4 additional years of coverage) for an additional fee through a company called Epic Protect. There is a link for Epic Protect to be found on the homepage which provides details of the extended warranty coverage.

We do not deliver as a company. We do have a third party delivery option available at an additional charge. We will however load any and all appliances into pickup trucks, trailers, box trucks and vans. And many people are surprised to learn that most appliances will actually fit in their SUV.

Yes. We have 2 forms of financing available with different terms and credit score requirements. There is a link to Acima credit that be found under the financing tab on the home page of our website. Synchrony Financing must be applied for in person. Please call our store for further details on financing options.

My Scratch and Dent will gladly accept return of all new in box merchandise that is unused and in its original packaging. In cases where delivery was made and the item has not yet been used or turned on, a delivery and pick up charge for the item may be incurred. For all other items where usage and/or turn on has occurred, each case will be considered individually.

Scratch and dent items can be exchanged or redeemed for an in store credit within 7 days of purchase if there is a mechanical or electrical problem with a unit. It will be retested upon return to confirm mechanical or electrical failure. After 7 days, we ask that you call the manufacturers warranty phone number to have free of charge repairs done to a malfunctioning unit.

  • GE (800)432-2737
  • Frigidaire (800)944-9044
  • Electrolux (877)435-3287

Restocking, delivery, and pick up fees may be applicable in any return situation.